Kwame Christian re-joins Rich on the podcast (PB21: The Negotiator ft. Kwame Christian). Kwame was one of the first guests that appeared on Paychecks & Balances. Kwame is a business lawyer by trade and the Director of The American Negotiation Institute. His mission is to make conversations easier by using a multidisciplinary approach to the teaching of conflict management and negotiation. These skills can come in handy when dealing with your boss, roommate, family, friends, spouse, etc. Last year, Kwame hosted a TEDx Talk on Finding Confidence in Conflict. He also hosts the top negotiation podcast in the country, Negotiate Anything. On this episode, you’ll learn how to talk to your partner about finances, how to talk to HR during your performance review at work and learn the difference between internal and external negotiation.

Show Highlights:

  • Kwame’s TEDx Talk: Finding Confidence in Conflict received over 24,000 downloads in 24 hours.
  • How to address: Cognitive Appraisal, the perception of experience, and the fear and anxiety before a big conversation.
  • Using CBT (Cognitive Behavioral Therapy) to overcome anxiety and have more confidence during conversations.
  • Compassionate Curiosity – A three-step process that includes: Acknowledging emotions, getting curious with compassion and joint problem-solving.
  • Persuasive Weight – Too much persuasion in a conversation for one person to handle.
  • Before the conversation, the internal negotiation starts. This is where you’re negotiating with yourself. In this stage, you’re determining where you stand, how you feel, what you want and why.
  • There are three reasons why a conversation breaks down: The Frame, the pace, or the direction. The frame is the storyline you put on the conversation. The pace is how fast the conversation happens. The direction is how you’re guiding the conversation.

Key Takeaway: Know your intentions and feelings going into a conversation where you’re going to negotiate. Keep the conversation on track and don’t use too much persuasive weight to try and get your way.

Kwame Around the Web

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